OUR RETURN POLICY

Returns are refunded via store credit in the form of a Meloria swim and fashion E-Gift Card. Returns are processed within 15 business days after your item(s) are delivered and inspected. No returns will be accepted after 15 days.  To receive your E-Gift Card more quickly, use the prepaid return label option in our Returns Portal below!

Please note:  You will be charged a one-time shipping fee depending on the address zip code for returned prepaid shipping label. Please ensure to package each order separately. If multiple orders are returned inside a single return package, your return will require additional time to process. You will not receive credit for any non-eligible items returned.

Quickly and easily return your item(s) through our Returns Portal! Only US customers will be able to purchase a return shipping label, but the returns portal is open to all customers.
You have 15 days (about 2 weeks) from the date of delivery to return your item.

Yes! Meloria Swim and  Fashion offers return shipping labels for US customers. Using return shipping labels is the recommended way to return your item, as you will be able to track your return and receive your credit much more quickly than if you were to send your return yourself.
Return shipping labels can be purchased for $3.99 for each item and all returns can be submitted in our Returns Portal.

We do not offer exchanges, but we welcome you to return your item(s) in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

All items clearance and or Final sale, bodysuits, swimwear, undergarments, beauty products, cosmetics, accessories, and “Party Wear” (such as Halloween costumes) are considered final sale, non-returnable and cannot be returned for store credit.

• Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
• Damaged, defective, or incorrect items must be reported within 7 days of delivery.
• We do not accept Return drop-offs as we do not have physical store.
• We reserve the right to delay a refund until items are received based on credible concerns surrounding potential fraud.

We do not provide cash refunds. We will accept exchanges within 15 days (about 2 weeks) of the original purchase date with a valid receipt and all tags attached.
We will accept returns for store credit only within 15 days (about 2 weeks) of the original purchase date with a valid receipt and all tags attached. The following items are considered “Final Sale” and cannot be exchanged:
• Party Wear
• Evening/Wedding Gowns
• Bodysuits
• Accessories
• Shoes
• Swim & Lingerie
• Beauty
• Clearance/Sale Items

If you receive items that were damaged, defective, or incorrect, you will need to contact customer service within 5 days of delivery to receive a full refund to your original payment method once the item is received in our warehouse.
Reserved Rights Regarding Returns
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
• An irregular or excessive returns history indicative of “wardrobing;”
• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
• Potential fraudulent or criminal activity.
Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.
Non-Meloria Swim and Fashion items returned will be discarded upon receipt and no refund or store credit will be honored.

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
  • An irregular or excessive returns history indicative of “wardrobing;”
  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
  • Potential fraudulent or criminal activity.
Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.
Non-Meloria Swim and Fashion items returned will be discarded upon receipt and no refund or store credit will be honored.
Start Return